It is the responsibility of the passenger to ensure that he/she is adequately insured. The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the terms and conditions and that he/she is aware of all the terms printed in bold. Greyhound/Citiliner’s liability for any loss or damage to passengers’ luggage or personal property will be limited to a maximum of R1000,00 per claim in circumstances where Greyhound/Citiliner acted with gross negligence or fraudulent intent. Pre-purchase parking near our locations to save a bundle. If the passenger arrived within 2 hours after the scheduled departure time of the service the passenger may be entitled to a 50% refund of the original ticket price at Management Discretion. Types of bus fares. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Tickets and Confirmation - Immediately confirmed after successfully completing check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by email. Customer Care Centre. It is related to the bus ticket type, refundable or non-refundable. CheckMyBus is here to help! Africa South Africa Citiliner. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Every reasonable effort will be made to offer alternative services. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. - free bus ticket anywhere Greyhound has a stop or station! Refunds: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Passengers must ensure that they are in possession of a valid passport and required travel documents for all cross-border journeys. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. Telephone Booking: 24 hours – To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Before you email us, you can check if you're eligible for a refund or exchange online. The cheapest average bus price from Harrismith to Durban is $21. Main bus companies in South Africa Intercape ★★★★☆ (3.8/5) Intercape is the largest intercity passenger transport service operating in South Africa but also in Namibia, Botswana, Zimbabwe, Zambia, Malawi and Mozambique.. Eldo Coach ★★★★☆ (3.5/5) Eldo Coach is the second-largest bus company in South Africa. +27 11 611 8000 or If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Passengers may not lie or sit in the aisle or toilet of the coach. If you need to reschedule or cancel your trip due to COVID-19, you will be issued a Citiliner voucher. Improved sanitizing on buses and stations. Help and Info. All historical data is held in a secure environment. Depending on vehicle availability, this may be operated by any coach within our fleet. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. Greyhound/ Citiliner is supported by Helivac Medical Response and all coaches are under constant Greyhound Satellite surveillance. For more details, we encourage you to visit https://www.greyhound.co.za/terms-and-conditions/. Privacy and Security: – Using a credit card to purchase Greyhound/ Citiliner tickets is safe. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Translux, Intercape, Greyhound bus booking. Passengers must obtain a Greyhound/Citiliner luggage sticker when boarding. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. Nationwide Bus Strike - April 2018. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. There are so many reasons to choose Greyhound this holiday […] Read more. Bookings for special needs passengers must be facilitated via the Greyhound Customer Call Centre. When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. E-Ticket. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused I've had a look at the advance ticket prices for the Greyhound- there's no way it offers as much flexibility as the Discovery Pass once did, simply because the prices of individual journeys soon add up and the hop-on-hop-off aspect is seriously curtailed. Greyhound is the first luxury bus transporter in South Africa and one of its most efficient. Any alteration to the text or copy of a ticket will render it invalid. At least one adult over the age of 16 must be present for each infant under the age of 2. expand_more; Bus prices to King William's Town costs between ZAR 370.00 to ZAR 555.00 each seat. How to use the eTicket - Please have a printout of eTicket for boarding the bus.. Help and Info. Book your Greyhound bus ticket online right here! Our intercity bus and coach network covers all the major cities in South Africa as well as Harare, Bulawayo in Zimbabwe and Maputo in Mozambique. Passengers are not permitted to travel on vehicles between depots or other parking places and terminal points. Since 1984 we’ve brought you South Africa’s favourite luxury coach solution, connecting cities as old the country itself and towns as brilliantly curious as the cultures that connect us. Bus tickets from Johannesburg to Durban start at R 210, and the quickest route takes just 7h. In Bus Booking, Bus Tickets, bus travel, Dreamliner, Durban, George, Greyhound, Summer travelling, Things to do, transportation, travel tips, Travelling Posted July 6, 2017 101 Of the best destinations in South Africa Part 1 Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. expand_more; Bus prices to Durban costs between ZAR 250.00 to ZAR 250.00 each seat. Compare prices for Intercape, Eldo Coaches. Ticket Refund and Exchanges. Some travel restrictions are being lifted in South Africa. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Greyhound/Citiliner may at its sole discretion and without giving reason, refuse transport of any goods and accept no liability by such refusal. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Booking bus tickets online in advance is the best advice to find cheap tickets to King William's Town. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. This is a useful information to search and compare bus ticket prices. Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. This constitutes a no-show and a 100% cancellation fee will apply. Tickets issued by Greyhound/Citiliner for travel on vehicles or service to be provided by other operators will be subject to the conditions of carriage of such other operator. If you continue to use this site we will assume that you are happy with it. We offer E-Ticket and other ticket delivery options and ways to pay. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. Search bus schedules and compare ticket prices with Busbud. Search, contrast & book the cheapest bus deals. Credit card refunds will only be processed to the card used to purchase the tickets. This is a useful information to search and compare bus ticket prices. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Tell us now! A medical certificate stating that the passenger is fit to travel is highly recommended and may be required. Unaccompanied luggage will not be conveyed. Baggage is designed to protect its contents and as such Greyhound/ Citiliner will not accept liability for damage to items such as zips, handles, wheels or for general ‘wear and tear’ on any baggage. Computicket or Shoprite Checkers. Infants under the age of two travel free of charge, provided they sit on an adult’s lap. As mentioned before, you will find on Barons Bus to Memphis low-cost tickets for only USD 129.00. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in the connection between its services resulting from circumstances beyond Greyhound/Citiliner’s control. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. Economy Economy Extra Flexible; Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) The Terms and Conditions around refunds and cancellations; Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. You will have to pay a US$20 fee for exchanging tickets with Greyhound. In normal cases, you can get a full or partial refund of your Greyhound tickets. All Rights Reserved. With Busbud, you can eaisly check the bus schedules, ticket prices, cheap bus trips and what services are offered on the bus (WiFi, extra legroom, generous luggage allowance). As one of the most affordable ways to travel by bus across South Africa, we cater to thousands of passengers each year and it’s important to keep up to date with all the latest when it comes to rules, regulations and those tedious T&Cs. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Greyhound/Citiliner does not provide general insurance cover for its passengers, their property or luggage. Here is a selection of great bus deals across South Africa and neighbouring countries. E-Ticket. https://greyhound.co.za/wp-content/uploads/2018/03/Greyhound-logo-200.png, https://www.greyhound.co.za/wp-content/uploads/2019/05/updated-ts-cs.png. All Rights Reserved. User trip reviews best describe Intercape, Greyhound bus services. If the re-booking is requested less than 72 hours and greater than 12 hours prior to the scheduled departure time, the re-booking will be subject to a  rebooking fee of 50% of the original ticket price. Should the rebooking be less than the original amount paid, this will be refunded in cash, credit card/debit card refund or travel voucher valid for 6 months. Greyhound/Citiliner will not be bound by any verbal quotation of fares provided to any person. Click here for Greyhound bus ticket prices *justGO is an authorised Greyhound ticket seller. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. With this in mind, if you have made arrangements for other travel, then we urge you to allow sufficient time to meet your other travel requirements. Buying a ticket for someone else. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). Be aware that not every bus ticket is refundable. We use cookies to ensure that we give you the best experience on our website. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. Greyhound/Citiliner will keep the luggage or personal property in safe storage for a period of 3 (three) months. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? Bus services relates to bus quality, punctuality, cleanliness, and staff behavior. Greyhound/Citiliner will give reasonable notice of changes to schedules. Arrangements for assistance for passengers will be done during the booking process. Between 28 and 35 Weeks- A Medical Certificate stating that the passenger is fit to travel must be handed to the crew when boarding. Alcohol may not be consumed on Greyhound/Citiliner coaches and intoxicated passengers will not be conveyed. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. Busbud has been an authorized seller of Greyhound bus tickets since 2015. It is related to the bus ticket type, refundable or non-refundable. When travelling with Greyhound, it’s important to understand the ins-and-outs of joining us on our buses, the Terms and Conditions when on board, and all that fine print that you might have overlooked when making your booking with us. We offer E-Ticket and other ticket delivery options and ways to pay. Greyhound was one of the first coach operators to begin services in South Africa. Be aware that not every bus ticket is refundable. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket prices. Back to you to save a bundle hours of the arrival of Greyhound. Advance for letting us know luggage compartment and loaded only by an employee or of... 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